1. Acceptance of Terms
By purchasing a Subscription, signing up for a trial or using the Service, you accept these Terms on behalf of the Organisation you represent. If you do not agree, do not use the Service.
2. Definitions
Administrator:
The person who creates and manages the Organisation profile in Mailsign and confirms that they have authority to act and consent on behalf of the Organisation and its Users.
Service:
The Mailsign web application at mailsign.work, including guides, documentation and support.
User:
Any individual whose personal data is supplied to the Service and who receives an email signature.
Organisation:
The legal entity that subscribes to the Service.
Subscription:
The paid or trial plan for the Service.
Content:
Any text, images, or other materials uploaded or generated through the Service.
3. Account and Administrator Responsibilities
The Administrator must provide accurate information, keep login credentials secure, and ensure that only authorised Users have access. The Administrator confirms they have the right to provide User data including gender, job title, and contact details, and to instruct Pelatech AB to process such data.
4. Permitted Use and Content Rules
You may not upload or distribute material via the Service that is illegal, defamatory, obscene, or contains sensitive personal data not necessary for signature creation. Uploading copyrighted content is only allowed if you have a valid licence.
4.1 Acceptable Use Policy
You agree not to:
- Attempt to access other accounts or systems without authorisation.
- Use automated means (e.g., bots, scripts, scraping) to interact with the Service.
- Interfere with or disrupt the performance of the Service.
Violations may result in immediate suspension or termination of the Subscription.
5. Subscription, Billing and Payments
Subscriptions are billed in advance via Stripe, which acts as an independent payment processor. Fees are exclusive of VAT unless otherwise specified. If payment fails, Pelatech AB may suspend access after seven (7) days' notice.
6. Invoice Payments
Invoice payment may be granted at Pelatech AB's discretion. Specific terms:
Payment Term:
Net 30 days from the invoice date.
Currency/VAT:
Invoiced in SEK, VAT added as per applicable law.
Late Payment:
Subject to interest under the Swedish Interest Act (räntelagen 1975:635) plus 8%. Statutory reminder and collection fees may apply.
Suspension:
Services may be suspended 7 days after due date if unpaid.
Billing Details:
The Organisation is responsible for accurate information.
Revocation:
Invoice terms may be withdrawn due to credit concerns or violations.
7. Term and Termination
Subscriptions renew automatically. Either party may terminate with one month's written notice before renewal. If not, the Subscription will end: Six (6) months after notice for annual plans. Twelve (12) months after notice for three-year plans. Content will be deleted within 60 days post-termination, unless required by law.
8. Intellectual Property
Pelatech AB retains all rights to the Service. You retain rights to your Content but grant Pelatech AB a non-exclusive licence to process it for service delivery.
9. Privacy and Data Protection
The Privacy Policy and Data Processing Agreement govern personal data processing. The Organisation acts as controller; Pelatech AB as processor. The Service may not be used to collect data on children.
10. Confidentiality
Each party agrees to maintain the confidentiality of proprietary or sensitive information received from the other party.
11. Warranty Disclaimer
The Service is provided "as is" and "as available." Pelatech AB does not warrant uninterrupted or error-free operation.
11.2 Beta Features
From time to time, the Service may include experimental or beta features. These are provided without warranty and may be changed or removed at any time without prior notice.
12. Limitation of Liability
Neither party is liable for indirect loss, including but not limited to lost profits, data loss, or business interruption. Total liability is capped at the fees paid by the Organisation in the previous 12 months.
13. Indemnity
The Organisation agrees to indemnify Pelatech AB against any claims, damages, or liabilities arising from uploaded Content or misuse of the Service.
14. Changes
We may update these Terms to reflect legal or functional changes. Administrators will be notified at least 30 days before changes take effect. Continued use after that date signifies acceptance.
15. Force Majeure
Neither party shall be liable for delays or failure in performance due to circumstances beyond their reasonable control, such as war, natural disasters, strikes, power outages, or government restrictions.
16. Compliance and Sanctions
You confirm that neither you nor your Organisation are subject to any trade restrictions, sanctions, or embargoes imposed by the EU, UN, or other competent authorities.
17. Feedback and Suggestions
You may submit feedback or suggestions for improvement. Pelatech AB may use such feedback freely without obligation to compensate you.
18. Assignment
Pelatech AB may assign or transfer these Terms (including in connection with a merger or acquisition). The Organisation may not assign the agreement without prior written consent.
19. Governing Law and Dispute Resolution
These Terms are governed by Swedish law. Disputes shall be settled by the courts of Sweden, with Gothenburg District Court as the first instance unless otherwise required by mandatory law.
20. Contact Information
Mailsign is a product of Pelatech AB.
Email: [email protected]
Address: Pelatech AB, Geijersgatan 7B, 411 34 Gothenburg, Sweden